Most kingfisher products may be returned within 30 days in unused condition for full credit less payment processing charges. Items with inscriptions or other customizations are only returnable if proven defective. Any returns must be accompanied by a return merchandise authorization so please contact us by email for instructions.
Kingfisher products (bokken, jo and other sticks are essentially wood products, not polypropylene or synthetics. Our wood is exceedingly strong but not indestructible. The warranty won't cover items showing evidence of abuse or hard contact with metal, pavement, rock, the corner of a brick building etc. - and yes while your bokken or jo will probably only be scuffed if it hits the ceiling, impact with things in the house, bookcases, lamps or things like that should be avoided:)